Updated Photos Reverting To Original When Profile Is Opened

Monday, July 25, 2022 9:53 AM

Okay. This is going to be really hard to explain in words, but please bear with me. :)

I do A LOT of photography, so I am always updating my horse's images. I have had no problems with it up until the last month or so. Recently, when I update a horse's image, it will remain as the original when I open it's profile. The updated image shows on the "My Horses" page, but reverts to the original image that was replaced when you open the profile. I tried to hit "edit horse" but that page correctly shows the updated image. I have tried several things. This problem is not just with one horse, it is with all of them. I should also note that I have no problems uploading a new horse. It is very frustrating.

I am not particularly tech savvy, so if anyone could help a poor girl out, it would be greatly appreciated. :)

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Monday, July 25, 2022 10:02 AM

I've been experiencing this too :/

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Monday, July 25, 2022 12:02 PM

Sorry to hear that! But I'm glad it's not just in my device (which is what I was afraid of).

If no one posts on this thread with a fix in the next day or so, I'm going to contact OMHPS. Hopefully it's just a quirky bug that can be worked out. :)

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Monday, July 25, 2022 1:27 PM

There will be an update pushed overnight to fix this issue, we have found the cause - sorry for the inconvenience!

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Monday, July 25, 2022 1:55 PM

Awesome! Thank you! You guys are the best. :D

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Tuesday, July 26, 2022 7:33 AM

The issue has been fixed! :D

Thanks!

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Tuesday, July 26, 2022 9:06 AM

Thank you so much! 100% fixed.

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Thursday, September 22, 2022 1:06 PM

It looks like this bug is back... I am having the same problem now (September 2022), where the old photo still shows up as the thumbnail, even though the main image has been updated. I tried logging out and back in, but to no avail. Any one else having this problem?

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