Cannot Delete Model

Saturday, October 7, 2023 7:06 PM

Hi!

I'm trying to delete Fizz Kicks and the site won't let me because she's still registered in a show. The show appears to have been judged but her class was missed. I can't retract her from the show because it's completed, but no she's stuck and I no longer own the horse. I'd like to remove her. I have a few other horses where I also cannot retract them from shows that haven't appeared to have been judged yet that are a few years old as well. Would love to know the work around!

Thanks!

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Sunday, October 8, 2023 5:25 AM

Hello,

This is because the show host/judges have saved the classes they are in but did not conclude them. It tells the system the results are pending and the horses are then in a sort of limbo of the class being done, so not possible to retract, but the results not yet posted, so they can't be deleted. We've gone ahead and contacted the hosts of that show to see how it's going with judging, and we've retired a couple of other shows that have not responded to our emails and haven't made any progress in judging in months. Hopefully, that will clear up some of these instances.

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Friday, July 5, 2024 4:54 AM

Hi -

I'm having a similar issue, I sold a model but am unable to delete it due to it being entered into a class that is non-retractible. The show closed nearly two years ago for judging so am assuming the host will not be concluding it. Is there no way to implement a time frame that show holders must complete their judging by?

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